Public speaking is one of my
interests and I like to observe and study the speakers’ style. Based on my
experiences, I have noted some pertinent points that constitute a good
performance.
- Clarity: Some feel that using corporate
jargon creates a strong impression. But words like “innovation”,
“transformation”, “management” etc have been done to death and no longer
register an impact. Use of simple words helps people concentrate directly
on your point instead of waving through the jargon to understand your point.
Language is a tool to communicate your thoughts – it is not the
end-product by itself. In writing, the reader can go through the content
over and again till he gets the point. In speech you have no such luxury;
you must reach your audience right in the first time. And if a listener
fails to grasp you more than twice or thrice, you have positively lost his
attention for the rest of speech.
- Brevity: Blame it on our school
education where we were given to understand that writing more generally
begets more marks. But a lengthy note can weigh down even an otherwise
good speech. Content obesity should be avoided in this era of shorter
attention spans. Convoluted speech is a product of convoluted thinking.
Think out loud, straighten your thought & tighten your logic. Speak
the crystallized ideas borne out of thoroughly digested concepts.
Sometimes, complex speech is indicative of non-digestion of concepts which
are reflected as-they-are without processing them.
- Intellectuality: Respect your listeners’ intellect.
Some people talk with the air of self-importance that’s revolting. You
would have researched well and may have points you think are truly
original and interesting. Yet, the audience may not share your enthusiasm.
Do not focus much on what is too well known and is fairly commonsensical.
There must be atleast one takeaway point from your speech that lingers in
listeners’ mind long after you’ve finished. Nothing is new under sun. They just appear in different trappings.
- Unity: Please do not make your speech
like a mass-entertaining movie that contains every conceivable element.
Instead dovetail your entire speech on one idea that manifests itself in
various ways. Link your sub-ideas to that one idea. This subtle repetition
greatly enhances the impact of your content and creates a powerful
impression in audience minds. But there exist situations where this is not
possible. (eg. A presentation on improving business efficiency may contain
multiple ideas not necessarily linked to one-another). However it pays to
keep the root ideas as few as possible and make other concepts evolve from
those basic ones.
- Humanity: Business is done ultimately by
humans, not machines. Sharing related personal experiences (either spice
up some incident to desired effect, or simply imagine a believable one)
enlivens the atmosphere. A good sense of humor is most essential to hold
the attention and drive home your point. It freshens the mind in a boring
environment. The human touch can provide access to listeners’ heart and business
decisions are based as much on intangible emotions as they are on rational
scrutiny. Without striking a chord with the human side of your audience,
you’re likely to inform, not reach them.
PS: I was inspired to write this
after a seminar I attended last evening. I’ll return to this subject later with
more observations and perhaps a more comprehensive treatment on this subject.
I feel asking rhetoric questions to the audience is also a good practice in public speaking. Sometimes it happens that the presenter asks a rhetoric question, captivates the audience mind and answer it instantly. This way he can gain attention.
ReplyDeleteKrishna Chaitanya : Thanks for commenting. You're right - rhetorical questions help. But it must be a subtle and not on-your-face stuff. For eg, in Personality Development class asking "Who among you want to improve your soft skills" is an absolute give away. It bores people.
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